State Farm® Insurance Agent Laura Capizzi
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Bana
February 12, 2026
"Laura and her staff are fabulous! They’re always responsive and have saved us $$ on many policies."
"Thank you Lisa! Happy we could save you some money and that you have had such a good experience with our team!"
Dana Hollingsworth
February 12, 2026
"This office is 10/10 always! Very helpful, always kind and everyone is super informative and friendly!"
"Appreciate you Dana and your positive feedback!"
Karli Holler
February 12, 2026
"Laura is absolutely amazing! Highly recommend!"
"Thank you Karli! Love the 5 star review! "
Makaila Gomez
February 11, 2026
"They have the worst service. I picked them when I moved to the area from out of state and it's been nothing but headaches since. Anytime I had questions they talked to me like I was an idiot. I finally changed agents and already 2 weeks with the new agent I see a night and day difference. The new agent fully went over my policy and billing details, actually noticed a couple of opportunities for savings that were never mentioned to me previously."
"Hi Makaila....I'm sorry you had this experience and can definitely assure you it is not the norm at our agency. I would have loved the opportunity to speak with you personally prior to you making the change, but am happy you have found an agency to meet your needs. "
Mohamed Bah
December 5, 2025
"Laura was very amazing and helpful answered all my questions and provided me with insightful information in a concise and professional manner"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Elvie Mertz
November 14, 2025
"Top of the line in customer service, work is done professionally and quickly. They have my sailboat ins, my home owners ins and soon to insure my motorcycles."
"Wow - thanks for the 5 star review! Happy to help with all of your insurance needs. Thanks Elvie!"
Adriana Torcasio
November 11, 2025
"Every person in this office is fantastic—friendly, patient, and super helpful. They took the time to answer all of my questions and made sure I left confident and covered. Highly recommend this State Farm team!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
linda vasso
November 10, 2025
"I want to express my gratitude to Liz for the exceptional customer service I received from her today. Your patience, attentiveness and understanding to my concerns were so positive. Your dedication to ensuring custober satisfaction is truly commendable and greatly appreciated..
Thank you for your outstanding service."
"Thank you so much Linda! Appreciate you taking the time to review your experience with our office!"
Kevin Ray Clark
October 31, 2025
"Krista helped me with my account and made it easy and quick. Thank you!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lisa Bana
October 27, 2025
"Laura and her team are fantastic. We were new to WNY (moving from another state) and they helped us with all the new rules around car registrations, insurance rules and regulations down to the proper way to turn in plates. We really appreciate them!"
"Thank you for your 5-star review! So happy we could assist in making the transition to NY easy for you! Appreciate your business!"
Shawn Chase
October 20, 2025
"Needed new insurance in a hurry. Called Liz on Columbus Day Monday and had proper coverages in about 10 minutes.
Process was smooth, but most of all her customer service was absolutely amazing. Her calming presence and knowledge made a stressful process very easy.
Thank you Liz for super service, and peace of mind!"
"Thanks for letting us know about the quick, yet thorough experience you had and thank you for your business! So happy we were able to get you switched over without any stress!"
Beau Jones
October 7, 2025
"I was expecting to stay with the insurance company I have now, however I was provided with a quote I could not refuse. State farm agency stayed with me from the beginning of the call, called back when I asked them to and was very helpful on getting me started as part of the state farm family. Would recommend 👌"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
matt Whylucki
October 2, 2025
"Have had several issues with a new policy. Has not been a smooth transition. Auto and homeowners is overpriced, and goes up atleast once a year for the past several years.
Heather that has handeled my most recent policy has been very helpful, but still too many issues."
"Thank you for your feedback. We’re sorry to hear that your experience with our State Farm office did not meet expectations. Your satisfaction is important to us, and we would appreciate the opportunity to learn more about your concerns and how we can improve. Please feel free to contact us directly so we can address any issues and work towards providing a better experience for you in the future."
mike quigley
October 1, 2025
"Absolute, wonderful to deal with and
Super helpful."
"Thank you for the review and welcome to our Agency! We appreciate it!"
Lindsey Lascelle
September 27, 2025
"Always so helpful , very professional, takes care of everything in a timely matter, I’ve been using State Farm for 16 years and I highly recommend them !!"
"Thank you for being such a long term customer! We appreciate the feedback!"
Paul Ivancic
September 25, 2025
"I was looking for months for a car insurance that wouldn’t break the bank like I was currently paying.
Jessa and Laura from the Laura Capizzi agency were able to provide the same insurance I was getting through Allstate for almost $130 less than I was paying. It’s really incredible!
I am so thankful that I switched to State Farm. I even changed my house insurance to State Farm.
I highly recommend the Laura Capizzi State Farm insurance agency for all your insurance needs. You’ll appreciate the savings as well. I know I do!"
"Thank you so much Paul! We are so excited to welcome you to the agency and look forward to assisting with all of your insurance needs for the years to come! Happy we saved you so much as well!"
Wendy Likus
September 16, 2025
"Laura and her Team are great! Very helpful and knowledgeable and always there when you need them!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dee Zacher
September 8, 2025
"5 star service! ⭐⭐⭐⭐⭐"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ellie Weikel
March 13, 2025
"Not only the price is right but Liz and Laura and everyone there are very professional, kind and welcoming. I used to go through the same office years ago for car insurance, after my divorce I decided to return and I was treated like I never left.
I would refer anyone to speak to Liz or Laura for their insurance coverages."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Trent Mctyere
February 13, 2025
"Prices way to high"
"Hi Trent...unfortunately, we don't control the rates here at our agency but would be more than happy to review your coverages and discounts anytime!"
Jay Grover
January 20, 2025
"Great and friendly people! So easy to work with and stand behind their policies! State Farm is a no-nonsense company and I appreciate that the most!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Cathy Jayes
November 21, 2024
"Very friendly staff"
"Thank you Cathy! We appreciate you and the feedback!"
Blaine Harding
October 21, 2024
"Very happy I went there very nice people very understanding and very kind and very helpful great insurance"
"Thanks for such a nice review Blaine and so happy we could help!"
Rita Argo
October 21, 2024
"My insurance agent was Heather and she is the most loveliest girl i have ever meet you can just feel the smile over the phone which made me smile and brightened my day. Helped me with all my questions and made sure she gave me the exact prices to everything i asked for couldn’t have asked for better service. THIS GIRL NEEDS A RAISE!!!🫶🏻"
"Hi Rita! Thank you so much for the amazing review - we feel the exact same way about Heather! "
Cass S
October 10, 2024
"Great service, and very individually focused. This team works hard to make sure you get the coverage you need and maintain the policy with thorough and effective support."
"We really appreciate you taking the time to leave us a review! We take pride in making sure each customer gets individual attention!"