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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike quigley

October 1, 2025

5  out of  5
rating by mike quigley
"Absolute, wonderful to deal with and Super helpful."
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Lindsey Lascelle

September 27, 2025

5  out of  5
rating by Lindsey Lascelle
"Always so helpful , very professional, takes care of everything in a timely matter, I’ve been using State Farm for 16 years and I highly recommend them !!"
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Paul Ivancic

September 25, 2025

5  out of  5
rating by Paul Ivancic
"I was looking for months for a car insurance that wouldn’t break the bank like I was currently paying. Jessa and Laura from the Laura Capizzi agency were able to provide the same insurance I was getting through Allstate for almost $130 less than I was paying. It’s really incredible! I am so thankful that I switched to State Farm. I even changed my house insurance to State Farm. I highly recommend the Laura Capizzi State Farm insurance agency for all your insurance needs. You’ll appreciate the savings as well. I know I do!"
We responded:
"Thank you so much Paul! We are so excited to welcome you to the agency and look forward to assisting with all of your insurance needs for the years to come! Happy we saved you so much as well!"
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Wendy Likus

September 16, 2025

5  out of  5
rating by Wendy Likus
"Laura and her Team are great! Very helpful and knowledgeable and always there when you need them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dee Zacher

September 8, 2025

5  out of  5
rating by Dee Zacher
"5 star service! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ellie Weikel

March 13, 2025

5  out of  5
rating by Ellie Weikel
"Not only the price is right but Liz and Laura and everyone there are very professional, kind and welcoming. I used to go through the same office years ago for car insurance, after my divorce I decided to return and I was treated like I never left. I would refer anyone to speak to Liz or Laura for their insurance coverages."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Trent Mctyere

February 13, 2025

2  out of  5
rating by Trent Mctyere
"Prices way to high"
We responded:
"Hi Trent...unfortunately, we don't control the rates here at our agency but would be more than happy to review your coverages and discounts anytime!"
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Jay Grover

January 20, 2025

5  out of  5
rating by Jay Grover
"Great and friendly people! So easy to work with and stand behind their policies! State Farm is a no-nonsense company and I appreciate that the most!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cathy Jayes

November 21, 2024

5  out of  5
rating by Cathy Jayes
"Very friendly staff"
We responded:
"Thank you Cathy! We appreciate you and the feedback!"
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Blaine Harding

October 21, 2024

5  out of  5
rating by Blaine Harding
"Very happy I went there very nice people very understanding and very kind and very helpful great insurance"
We responded:
"Thanks for such a nice review Blaine and so happy we could help!"
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Rita Argo

October 21, 2024

5  out of  5
rating by Rita Argo
"My insurance agent was Heather and she is the most loveliest girl i have ever meet you can just feel the smile over the phone which made me smile and brightened my day. Helped me with all my questions and made sure she gave me the exact prices to everything i asked for couldn’t have asked for better service. THIS GIRL NEEDS A RAISE!!!🫶🏻"
We responded:
"Hi Rita! Thank you so much for the amazing review - we feel the exact same way about Heather! "
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Cass S

October 10, 2024

5  out of  5
rating by Cass S
"Great service, and very individually focused. This team works hard to make sure you get the coverage you need and maintain the policy with thorough and effective support."
We responded:
"We really appreciate you taking the time to leave us a review! We take pride in making sure each customer gets individual attention!"
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John Aviles

October 8, 2024

5  out of  5
rating by John Aviles
"Excellent staff!!"
We responded:
"Thank you John! Happy you have had such a great experience dealing with our amazing team here!"
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Josephine Knope

October 1, 2024

5  out of  5
rating by Josephine Knope
"Everyone is so friendly. It was so easy to find the insurance l needed. Thank you."
We responded:
"Happy to hear you had such a great experience! We appreciate your feedback!"
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Zack Dell

October 1, 2024

5  out of  5
rating by Zack Dell
"Have had consistent trouble linking my billing info into the app but the team is always very professional and helpful on the phone and are quick to sort out the problems."
We responded:
"Thank you Zack - happy we could help with any "technical difficulties you may have experienced"! Always here for anything you need in the future!"
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Lawrence Green

September 30, 2024

5  out of  5
rating by Lawrence Green
"Laura Capizzi State Farm Insurance has always been there for all my Insurance needs. The staff is very professional and willing to give the best service and information. I've been with State Farm Insurance for over 30 years, and highly recommend Laura Capizzi as you're representative."
We responded:
"Thank you so much Lawrence! So happy to have such a satisfied long term customer share his experience with our agency!"
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Harvey 257

September 30, 2024

5  out of  5
rating by Harvey 257
"Great service"
We responded:
"Thank you Harvey! Appreciate your business and the 5 star review!"
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Jennifer Smith

September 26, 2024

5  out of  5
rating by Jennifer Smith
"Angela was knowledgeable, and helpful. Prompt response to inquiries and wonderful customer service."
We responded:
"Thank you Jennifer! Appreciate the 5 start review and the kind words about Angela!"
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Samantha Santillo

September 26, 2024

5  out of  5
rating by Samantha Santillo
"Angela was great to work with and very professional. She ran a couple quotes for me with and without bundling. I would recommend this company to others."
We responded:
"Hi Samantha - thank you for the feedback and happy you were interested in getting some pricing!"
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Jackie Brown

September 26, 2024

5  out of  5
rating by Jackie Brown
"Laura has been a pleasure to work with always so efficient and patient."
We responded:
"Thank you! "
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Mike Laughlan

September 3, 2024

5  out of  5
rating by Mike Laughlan
"Laura is the best! She was quick, efficient and professional!"
We responded:
"Thank you so much Mike! Happy to have you as a new customer and look forward to helping with any of your insurance needs!"
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David Waterfield

June 12, 2024

5  out of  5
rating by David Waterfield
"I am very pleased to be in the competent hand of State farm insurance with Laura Capizzi Agency. They always display excellent customer service."
We responded:
"Thank you David for your business and the amazing review! We pride ourselves on delivering customer service above and beyond what is expected so very pleased to hear your experience has been excellent!!!"
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Eliud R

April 23, 2024

5  out of  5
rating by Eliud R
"Probably the best State Farm I've been to. They were friendly, and informative."
We responded:
"Thank you Eliud! We appreciate this amazing compliment and your business!"
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Krystle D'Aloise

April 18, 2024

5  out of  5
rating by Krystle D'Aloise
"The ladies in the office are always pleasant and easy to work with!"
We responded:
"Thanks for the feedback Krystle! We appreciate you!"
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Dewel Perez

June 21, 2023

5  out of  5
rating by Dewel Perez
"Laura and Andrea took care of my insurance needs in a timely fashion with a great and affordable quote. I recommend their services to anybody needing home insurance in Niagara Falls."
We responded:
"Thank you Dewel! Appreciate the home insurance recommendation and you!"